Terms & Conditions

Non-Refundable

All orders are subject to a 50% non-refundable deposit.

Returns

Returns are only accepted for credit on account.

Invoice

No returns without this invoice.

Duration

No returns after 30 days.

Specialty Orders

No returns or refunds on special ordered items.

Personalized

No returns or refunds on personalized items.

Service Charge

Returned checks subject to a $25 service charge


Estimates are an approximation of charges to you, and they are based on the anticipated details of the work to be done. It is possible for unexpected complications to cause some deviation from the estimate. If additional material or labor are required you will be contacted immediately.

Copyrighted works are produced at the discretion of the artist. It is the customer’s responsibility to determine if rights are reserved on such material and permission to use them must be requested from the copyright owner. It is the customer’s responsibility to secure appropriate documentation if there is the possibility of conflict with ethics or law.

Any defects in materials or workmanship will be repaired free of charge upon notification. We reserve the right to decline repairs without charge on items we deem neglected, abused or used improperly.

Since leather is a natural product, some cosmetic blemishes or fluctuations in color is expected. Every effort has been made to ensure that your item meets our rigid quality standards, however, if there is a problem, please let us know immediately so that we can make arrangements to correct it to your satisfaction.

In the unlikely event that your item should fail unexpectedly, we assume no responsibility or liability other than the replacement of the item.